***** I have been looking to do the Padi Reactivate program before I go on vacation, after not having dived in 6 years. My local dive shop told me that Drew and his team had a pool-session class that very night and asked if I would like to join them. On very short notice, Drew made all of the arrangements for me, managed to get all of the gear that I would need to the pool, and set me up with a fantastic instructor, Daren. I was initially nervous due to not having done a dive in so long, but Daren put me at ease so quickly. His instruction was fantastic, thorough, easy to follow, and most of all fun. These guys really went out of their way to accommodate me-top notch customer service. Thanks guys!Leigh, Hamilton
***** Great shop and very knowledgeable.Daniel, Kitchener
***** A very friendly place, certified PADI IDC. Good choice of equipment.
**** Very helpful
***** Knowledgeable staff - always welcoming and ready to answer your questions.
***** Anyone local who's thinking of trying scuba, I wholeheartedly recommend this place.Kelly, Waterloo
***** Thanks for your patience, guys with customers like me
***** As some of you may know, Kyle and I have been in scuba training for our upcoming trip to Mexico. My pool sessions went off without a hitch and I'll be finishing up my certification while on our trip. Kyle's training kind of hit a brick wall when he needed to be able to fill his mask while under water and clear it by using his regulator. Since he was little, he's always worn a face mask while swimming because he really dislikes water in his eyes and nose. Needless to say, he won't be able to get his open water portion done in Mexico, but that's not a big deal, we'll snorkel together anyway.
I wanted to give some big kudos to the professionals at the dive shop we've been going to, Tri-City Scuba Centre. When I spoke with them the other day about Kyle's options, they advised that although I paid for the usual 3 weeks of training, they will keep working with him at his pace until he's comfortable enough to complete all the requirements to move forward to the open water portion... at no extra cost! An instructor will personally work with him each Saturday at the pool until he's ready. WOW.
***** Cool dive shop and great instructors, would definitely recommend Tri-City Scuba centre.Seamus, Kitchener
***** My son and I came to Ontario to visit family. While we were there I enquired about doing our open water course, the catch was we would only be thee for 3 weeks and spending tome with family and so we were a restricted on when we could attend. Andrew went out of his way to accommodate us, giving us virtual 1 to 1 instruction from Nathan. We passed and now after about 18 months we are finally about to embark on our advanced open water course here in the U.K. Thanks again Andrew to you Nathan and Kris for your training, patience and above all your accommodating approach to us Brits who will never forget our experience with you. And yes I will eventually post a picture of Max O'Callaghan and me wearing our Tri City Tshirts at our local dive centre Newhaven Scuba. Thanks again.Mark, Hellingly, East Sussex
***** Amazing staff! Didn't know what to expect at first but loving this place!Cedric, Paris
***** Super helpful and great customer service!Joey, Waterloo
***** Friendly staff. Great place to get PADI certification, equipment rentals, and buy supplies.Matthew, Waterloo
***** Great atmosphere. The guys are great, and very knowledgeable. Good selection and great prices.Mark, Waterloo
***** Wonderful shop, amazing instructors!!Julie, Guelph
***** Best scuba shop in the region. Personal care. They really go out of their way to help. Good for training and gear.Mark, Cambridge
***** Super friendly and knowledgable staff, highly experienced instructors and divemasters. We spent a weekend in Gilboa for tech training and the staff went above and beyond to ensure a great weekend of learning and fun. Very attentive, prompt and helpful with orders for equipment, suits, regs, etc. Highly recommended.Brendan, Toronto
***** Took my NITROX course with them and have purchased equipment from them. High caliber stuff and their ability to look after it for me is beyond reproach. I always take my equipment there to have it checked before my dive trips to warmer waters. They stand behind everything they sell from gear, cameras, flashes etc. Great place to attend, talk and shop at.Ilmar, Brendan
***** Awesome guys to dive with! Andrew and Chris are very friendly, approachable, and knowledgeable. They are very enthusiastic about diving and their instructors are great. If you are looking to get PADI certification, definitely go with them!Ming, Kitchener
Knowledgeable staff - always welcoming and ready to answer your questions.Paul, Waterloo